Consulate General Of Canada — Embassy in The Rocks

Reviews of Consulate General Of Canada

• Logan

  Added 2015.08.15

  With all the new changes to passport requirements implemented by the government for dual citizens I respect and appreciate all the help and patience by the staff at the consulate. How monotonous it must be to answer the same questions client after client. Yet they continue to do it with a smile. To complete my passports they really went the extra mile and I thank them for that. Understand that the waits are so long because the government hasn't given them the resources to cope with the increased workload. Blame the government, not the staff there.
• Diego

  Added 2015.07.20

  I'm in my 7th week of waiting for my passport renewal & my son waited nearly 9 weeks for his! They were certainly quick enough at taking the money for my passport.... Also wish it was open until 5:00pm. No response to my first email so let's see if they bother getting back to me in regards to my latest email which I headed as URGENT.
• Ashley

  Added 2015.07.10

  It is now 59 working days since i put in my passport renewal & nothing!!!!! No replies to my URGENT email sent 27th July. I will have no choice but to take time off work to go & find out what the problem is. This is beyond unbelievable.
• Jesus

  Added 2015.05.22

  She was quite happy to take my money though.
• Eric

  Added 2015.03.12

  If you are prepared and go early then you should have no troubles. :)
• Aaron

  Added 2015.02.28

  I had applied to renew my passport and and signed a payment authorization form. While I was waiting for my passport to arrive, my card got compromised and I had completely forgotten to notify the consulate! When payment was rejected, someone called me and corrected my info so my application could get processed!
• Bria

  Added 2015.02.10

  I waited 45 minutes in total and when it was my turn the lady checked and processed my application no problem. She was polite and helpful and I really have nothing poor to say overall in regards to my experience.
• Zachary

  Added 2014.10.03

  I arrived at 8:00am as advised by another reviewer, I put my name down on a list and was told to come back at 8:50am. I came back to a large cue of people but my place on the list meant I was able to get a ticket according to my place on the list. If you come after 9:00am you will be frustrated to realise that 20 people are already ahead of you and your chances of being seen are slim to none. I would say that maybe a maximum of 10 people are seen within the 2 hours they are open.
• Alexis

  Added 2014.07.13

  I am still on a deadline to travel in 5 weeks but she assured me that I would be able to apply for the Special Authority (as I meet the qualifications) if my passport is not completed in that time.
• Dominic

  Added 2014.06.25

  Dealing with bureaucracy can be infuriating - anyone who's had to travel experiences it once or twice. This was a pleasant enough experience.
• Justin

  Added 2014.03.28

  Not so proud to be Canadian right now!!
• Ryan

  Added 2014.03.03

  But she did refuse to provide a receipt or reference numbers for the two applications.
• Carter

  Added 2014.01.24

  Incredibly rude woman at reception refused to advise if my application was complete, refused to provide a blank piece of paper when I needed more room for the addresses, argued with me that I only need to put 2 years of addresses when the form says 5 years in bold, refused to advise if I could submit my application 10 days before it's officially due (it's officially due the day I am scheduled for a csection), refused to advise if anyone will contact me or not if anything is missing, took my original identity documents and refused to advise if and when those will be returned.
• Hunter

  Added 2013.12.10

  Prepared myself for the absolute worst after reading all the reviews but was surprised how nice and fast the service actually was!
• Justin

  Added 2013.12.02

  When I asked if I can follow up she said "well you can email but likely no one will respond to you."
• Angel

  Added 2013.07.31

  I have renewed my passport at several international consulates and this one was the worst experience by a long way.
• Isabella

  Added 2013.04.27

  Also very convenient that you can authorize someone else to pick up your passport, my partner works in the area and picked it up for me! She said they were really nice and helpful. :)